This is a great post by Thom Rainer on how to make guests more comfortable when visiting your church.
- Thou shalt pray for people in the services whom you don’t recognize. They are likely guests who feel uncomfortable and uncertain.
- Thou shalt smile. You only have to do so for about an hour. Guests feel welcome when they see smiling people. You can resume your somber expressions when you get home.
- Thou shalt not sit on the ends of the rows. Move to the middle so guests don’t have to walk over you. You’ll survive in your new precarious position.
- Thou shalt not fill up the back rows first. Move to the front so guests don’t have to walk in front of everyone if they get there late.
- Thou shalt have ushers to help seat the guests. Ushers should have clearly-marked badges or shirts so that the guests know who can help them.
- Thou shalt offer assistance to guests. If someone looks like they don’t know where to go, then they probably don’t know where to go. Get out of your comfort zone and ask them if you can help.
- Thou shalt not gather too long in your holy huddles. Sure, it’s okay to talk to fellow members; but don’t stay there so long that you are not speaking to guests.
- Thou shalt offer your seats to guests. I know that this move is a great sacrifice, but that family of four can’t fit in the three vacant seats next to you. Give it a try. You might actually feel good about your efforts.
- Thou shalt not save seats. I know you want to have room for all of your friends and family, but do you know how a guest feels when he or she sees the vacant seats next to you occupied by three hymnals, one Bible, two coats, and an umbrella? You might as well put a “Do Not Trespass” sign on the seats.
- Thou shalt greet someone you don’t know. Yes, it’s risky. They may actually be members you don’t know. And you may get caught in a 45-second conversation. You’ll be okay; I promise.